Frequently Asked Questions
What days are you guys open?
Bones & Harmony is open everyday of the year except for Sundays & Public holidays.
We are open for business from 7am to 7pm Monday to Friday. 10am to 4pm on Saturday by appointment only.
What are your vaccination requirements?
For dogs to enter the premise, they must be fully vaccinated to C5 level.
This is pre-vaccination against distemper, hepatitis, kennel cough (parainfluenza (Type II) virus and Bordetella bronchiseptica) and parvovirus is required.
Puppies welcome from 12 weeks with first vaccination.
Does my dog need to be desexed?
Yes, they do. Your dog must be neutered or spayed (over the age of six months).
Can you give my pet their medicine?
Absolutely! You will need to complete a Medicinal authorisation form that will be signed by both parties at reception with specific written dosage instructions.
How do I enrol my dog for daycare?
Simply fill out an Enrol my Furry Friend form or call us with your details and we’ll book your dog in for their Free 30 minute temperament test. Please bring your dog along on a secure lead as well as an up-to-date vaccination certificate.
What is temperament testing?
Not every single dog is suitable for daycare due to their past experience and nature, hence a full assessment of their temperament is required before we accept them.
During the assessment, we pay attention to their body language to assess how comfortable they are, and how they might respond to other dogs. From there, we’ll begin the process of meeting the staff and integrating them with other dogs if we deem it suitable. Throughout the assessment, we are noting the change in behaviour, their interactions with other dogs and how they are responding to the environment.
We recommend the paw-parents to grab a coffee and come back in 30minutes!
Closest cafe is Abbotsford Club, 28-36 Grosvenor St, Abbotsford. (2 minute walk).
What happens after the temperament testing?
Our staff will give you very honest feedback on how your dog went during the test.
If we believe your dog is suited to our day care environment, you are most welcome to join our pack! Otherwise, don't stress - as there are alternative pet services we can recommend.
How do you practice sustainability at your daycare?
At Bones & Harmony, we are proud to be as health conscious for our dogs and as eco-friendly for our Earth.
We make it our top priority to do our part with sustainable design from reusable and recyclable materials.
Unlike many dog daycares in Melbourne, large amounts of dog poop is simply thrown in the rubbish bin (Not cool!) Waste management practices are applied at Bones & Harmony to ensure our doggy business doesn’t end up in landfill. An external dog faeces only bin is hired, so it can be disposed of respectfully on Earth, not recklessly.
All cleaning products used in our daycare are green and natural. Doggy bags and all rubbish bags used are of course, biodegradable.
We do not print on paper too. Don't fret, Bones & Harmony will acquaint you with using email and the world, wide, web. My Grandpa calls it, "The Google."